Frequently Asked Questions (FAQs)

What is GPL?

GPL is the abbreviated version of “General Public License.” WordPress is open-source software released under the GNU General Public License (GPL). It was created by forking another GPL-licensed project; almost all the top plugin, theme, add-on, and extension developers follow GPL. At GPL Five, we provide files that are fully licensed under the GNU GPL, just like WordPress.

Does GPL Five provide license keys?

We do not provide, lease, release, or resell license keys.

How do I activate Theme & Plugin?

All items are pre activated and no activation key is required. If you find any difficulty just create a support ticket from MyAccount, the issue will be solved at earliest.

Can I upgrade my Membership ?

Yes! GPL Five offers Membership Upgrade to all members. Users will get an individual discount coupon notification at My Account Dashboard. Just use that coupon at the time of check out. The coupon will be valid for a certain period. The discount amount may disparate to every user.

Which products are eligible for the upgrade?

All membership plan except Lifetime Membership Plan is eligible for the upgrade.

How much discount I can get at the time of upgrade?

It depends, the AI system automatically assigns the discount individually and can be varied user to user.

Are the files and downloads legal?

Yes, all themes, plugins, add-ons, and WooCommerce extensions that are distributed by our repository are 100% open-source with the GNU GPL.

Are these genuine products?

Yes, all of our products are 100% authentic. If we feature a product on our website, then we have an active subscription to that product’s author(s).

We download from the product from them and redistribute to you. These downloads are not altered in any way.

Are you the developer of these files?

GPL Five is not affiliated, associated, authorized, endorsed by, nor is in any way related to third-party developers, including WordPress, WooCommerce, WooThemes, Elegant Themes, RocketGenius Inc., GravityForms, iThemes, OnTheGoSystems, AppThemes, etc.

How many sites can I use the plugin or theme on?

As many as you like. Seriously, there are no catches. The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose. Have a friend who’s building a website? Share our plugins and themes with them, too.

Do you provide updates to the products?

Yes. As soon as we are notified about an update, we download it from the author and update it on our site. If you buy a single product, you have lifetime updates. If you buy a full access membership, you have updates until your membership expires.

Single Purchase or Full Access Membership?

The model of single purchases eventually becomes more expensive in the long time, but you always access to the updates. On the other hand, through membership you pay less but you agree while the membership is valid to the expiration date, without the possibility to access after expiration date. If you want to always have access to everything, we recommend a lifetime membership.

How can you offer the products at such low prices?

All WordPress items, such as plugins and themes, are licensed under a General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. This form of crowdfunding helps keep our prices low, and we share this benefit with you.

Do you offer technical support for themes, plugins, and WooCommerce extensions?

Due to the nature of our repository, we do not offer any type of support for themes, plugins, or WooCommerce extensions. If you require technical assistance for these tools, then we suggest that you purchase a license from the original developer or vendor.
We have a freelance wing, through which you can get technical support on a WordPress installation, site migration, fix SEO issues, etc. at an affordable price. Just raise a support request, our team member will contact you with further details.

Why are my plugins and/or themes asking me for a license key?

You can ignore these requests. Developers include these keys to be able to automatically update their plugin or theme and allow you to register for support. The item itself will work perfectly fine without entering a license key. We recommend updating your themes and plugins manually as updates become available on our website.

How can I hide license or key reminders?

Consider hiding the license activation reminders through a plugin like “WP Hide Plugin Updates and Warnings”. This is a free plugin that is very popular in the WordPress community. Make sure to check the official documentation for more information!

Also read Privacy Policy, Terms & Condition, Refund Policy, Disclaimer & DMCA for more details